


When facing a talent shortage, your first reaction may be to ramp up your recruitment initiatives. You intensify your search for local talent, maybe even offering relocation benefits to applicants from other geographical areas. However, one often overlooked strategy is to hire from within and provide healthcare employee training programs to help prepare current employees for new roles. While this may not be a traditional approach, industry statistics suggest that if we don't change what we're doing soon, there's not going to be much of a workforce left.
One of the first actions healthcare providers take when assessing a patient's health is to look at their vitals and recent test results. The information collected from these diagnostics can tell a practitioner whether areas for concern exist.
Perform this same type of analysis on the healthcare workforce today, and the data is alarming:
These numbers reflect a reality that many healthcare organizations know all too well. Current retention and recruitment models aren't working, which can have a major impact on the workforce tomorrow.
In its 2026 Health Care Workforce Scan, the American Hospital Association (AHA) identified six factors that are projected to reshape the industry's workforce strategies in the years ahead:6
Approximately 92 million people live in a primary care Health Professional Shortage Area (HPSA) as of December 2, 2025.7
These challenges have caused healthcare organizations to rethink staffing approaches and care delivery, according to the AHA.8 Additionally, forward-leaning organizations are switching focus from short-term crisis management to long-term planning to build workforce resilience.
A traditional workforce development model often involves external hiring. However, this overlooks one of an organization's most valuable resources: current employees.
Taking an employee currently assigned to one role and training them to fill another, referred to as reskilling, can offer several advantages. Current employees are already familiar with your organization's expectations, policies, and procedures, which can reduce onboarding time and effort. They also have established internal relationships, which can help bring the entire team together.
Research indicates that providing employees with access to training opportunities can have other benefits, too. For example, one study on the impact of training development programs in a hospital setting found a positive correlation between training programs and job performance, retention, problem-solving skills, and interpersonal communication skills.9
The case for providing training to reduce turnover is strong. The Work Institute's 2025 Retention Report indicates that the most preventable reason for employees leaving their jobs in 2024 was related to career development — which encompassed a lack of growth opportunities, inadequate career progression, or insufficient professional development — ranking higher than issues related to health and family, work-life balance, and several other factors that could cause employees to look for work elsewhere.10
"I've seen throughout my career that opportunities are truly what people are interested in."
An MGMA Stat poll revealed that medical assistant positions were the most difficult to fill in practices today.11 To make matters worse, these occupations are projected to grow 12% from 2024 to 2034, according to the Bureau of Labor Statistics (BLS).12 This would result in roughly 112,300 openings each year, on average, during that time. Here's what creating an internal pipeline of medical assistants could look like at your organization.
You have reception clerks, cafeteria workers, and maintenance staff who are high performers in your organization. They're always on time, work with a smile, and are consistently given high marks from their supervisors. After initiating an internal survey, you learn that several would be interested in a direct care position. You offer them medical assistant training, they complete the course, and you now have an internal talent pipeline — no advertising, interviewing, or onboarding required.
Let's take this one step further. After medical assistant training, some team members do extremely well in their new roles. With the next round of surveys, you learn that a few of them have a passion for cardiac care or radiography. With an internal mobility training strategy in place, you can provide them with training in these areas, preparing them for cardiovascular technologist or limited scope radiography roles.
What's the result?
Organizational resilience refers to a healthcare system's ability to continue functioning, even potentially growing or improving, when exposed to stressors. A 2025 review published in the Journal of Healthcare Management found that developing proactive strategies is a key component of organizational resilience in healthcare and can help reduce or prevent adverse consequences.13
A proactive strategy that organizations can implement is employee upskilling and reskilling. Continuous training can help staff stay current with evolving treatments, technologies, and protocols. Structured training programs that enable employee progression within an organization also help create clear career pathways for team members.
An effective training strategy can also help support organizations' patient care goals. Well-trained professionals deliver safer, more effective care, and those who receive ongoing training are better prepared for complex cases, contributing to better patient outcomes.14
A study published in the International Advanced Research Journal in Science, Engineering and Technology adds that effective training improves individual competency, enhances team coordination, and can benefit overall hospital productivity.15 This study further emphasized the need for customized training plans based on role requirements and continuous feedback.
In 2025, the average annual turnover rate across all healthcare roles was 22.7%.16 Retention issues can exacerbate worker shortages, leaving some departments consistently understaffed. Turnover has also been linked with increased medical errors, longer hospital stays, lower patient satisfaction, and reduced employee job satisfaction, according to an umbrella review of healthcare turnover published in BMC Health Services Research, in addition to potentially interrupting service continuity and undermining service quality.17
Reskilling programs can help prepare current team members to fill allied health positions with staffing gaps. Roles to consider reskilling employees for include:
Some healthcare systems are redesigning care delivery to increase clinical touch, reduce wait times, and expand their ability to see more patients — all without a hefty financial investment.22
Strategies to provide quality care can include delegating routine and technical tasks to trained allied health professionals. These roles are lower cost compared to physicians and nurses, making them helpful for managing labor costs. Plus, many allied health training programs offer shorter training pathways than other, more advanced clinical roles.
When developing an internal workforce pipeline strategy, ask:
Whether you're facing healthcare workforce challenges related to patient demographic shifts, technology expansions, changing worker expectations, a traditional talent pipeline that no longer works, or something else, Nasium Training is here to help.
Our healthcare employee training solutions are designed to help prepare your workforce for a variety of clinical and non-clinical allied health roles, including medical assistant, licensed health agent, cardiovascular technologist, sterile processing, and more. We also offer a Mental Health Foundations course that provides employees with information and tools to support both patients' and their own mental health.
Our solutions can be tailored to address your specific challenges, needs, and goals. Additionally, if you require or prefer that your professionals be certified, certification prep is provided in many of our training programs (with the first exam attempt fee included) and, in some cases, is offered as a standalone solution.23
Additionally, at Nasium Training, our support extends to both our employer partners and their employees. Employees receive wraparound support to address study- or learning-related issues or concerns. We also provide employers with feedback about employee training progression. This helps support transparency and engagement in the training process.
Contact us to learn more. We look forward to discussing how we can help you create an internal talent pipeline that can help your organization improve and grow.
1 NIHCM Foundation. Addressing Health Care Workforce Shortages, intro. https://nihcm.org/publications/addressing-health-care-workforce-shortages
2 Hoover, M., Lucy, I., & Mahoney, K. Data Deep Dive: A National Nursing Crisis. U.S. Chamber of Commerce, U.S. nursing distribution: a state-by-state breakdown, para 1. https://www.uschamber.com/workforce/nursing-workforce-data-center-a-national-nursing-crisis
3 Indeed. Examining Healthcare's Workforce Sustainability Crisis: An Industry Report, pg. 7. https://d341ezm4iqaae0.cloudfront.net/assets/2024/01/24203750/Indeed-2025-Pulse-of-Healthcare-Report_FINAL.pdf
4 Ibid., 13.
5 Ibid., 11.
6 American Hospital Association. Health Care Workforce: A System Under Pressure, Poised for Reinvention, What's Changing: 6 Forces Reshaping The Workforce. https://www.aha.org/aha-center-health-innovation-market-scan/2025-12-09-health-care-workforce-system-under-pressure-poised-reinvention
7 HRSA. State of the U.S. Health Care Workforce, 2025, Current Shortages, pg. 2. https://bhw.hrsa.gov/sites/default/files/bureau-health-workforce/data-research/State-of-US-Health-Care-Workforce-2025.pdf
8 American Hospital Association, How Hospitals Are Responding: A Shift from Crisis Management to Long-term Redesign.
9 Tilton, P., & Chandramouli, S. A Study on the Impact of Training on Employee Engagement and Retention at Hospital, Findings, pg. 5. https://iarjset.com/wp-content/uploads/2025/05/IARJSET.2025.124111.pdf
10 Work Institute. 2025 Retention Report, Reasons for Leaving Overview, pg. 9. https://info.workinstitute.com/hubfs/2025%20Retention%20Report/2025%20Retention%20Report%20-%20Employee%20Retention%20Truths%20in%20Todays%20Workplace.pdf
11 Harrop, C. Why medical assistants are still tougher to hire today than nurses, coders and other medical practice staff, para. 1. https://www.mgma.com/mgma-stat/why-medical-assistants-are-still-tougher-to-hire-today-than-nurses-coders-and-other-medical-practice-staff
12 Bureau of Labor Statistics. Occupational Outlook Handbook. Medical Assistants. Job Outlook. https://www.bls.gov/ooh/healthcare/medical-assistants.htm#tab-6
13 Ratliff, H.C., Lee, K.A., & Buchbinder, M., et al. Organizational resilience in healthcare: A scoping review. Journal of Healthcare Management, Definition of organizational resilience. https://pmc.ncbi.nlm.nih.gov/articles/PMC12866885/
14 IMPACT Healthcare Advisors. The Importance of Training and Development in Healthcare Employee Satisfaction. LinkedIn, 1. Continuous Learning in Healthcare. https://www.linkedin.com/pulse/importance-training-development-healthcare/
15 Porteeswaran, T., Priyadharshini, Dr. Impact of Training and Development Program on Hospital Staff Performance. International Advanced Research Journal in Science, Engineering and Technology, Abstract. https://iarjset.com/wp-content/uploads/2025/05/IARJSET.2025.125159.pdf
16 McParland, G. Average Turnover Rate in Healthcare: 2025 Data. The Resource, para. 1. https://www.theresource.com/2025/11/19/healthcare-turnover-rate/
17 Wynendaele, H., Clays, E., & Peeters, E., et al. Understanding turnover in healthcare and welfare sectors of high-income countries: an umbrella review. BMC Health Services Research, Background, para. 2. https://pmc.ncbi.nlm.nih.gov/articles/PMC12139298/
18 Bureau of Labor Statistics. Occupational Outlook Handbook. Cardiovascular Technologists and Technicians. Job Outlook. https://www.bls.gov/ooh/healthcare/cardiovascular-technologists-and-technicians.htm#tab-6
19 Kaufman Hall. Outpatient Shift Turning to New Specialties, para 1. https://www.kaufmanhall.com/insights/infographic/outpatient-shift-turning-new-specialties
20 Bureau of Labor Statistics. Occupational Outlook Handbook. Pharmacy Technicians. Job Outlook. https://www.bls.gov/ooh/healthcare/pharmacy-technicians.htm#tab-6
21 Christensen, E.W., Drake, A.R., & Parikh, J.R., et al. Projected US Imaging Utilization, 2025 to 2055. Journal of the American College of Radiology, Abstract / Conclusions. https://www.jacr.org/article/S1546-1440(24)00898-6/fulltext
22 The Health Management Academy. Redesigning Throughput and Flow: Getting Patients to the Right Level, Right Place, Right Time; Executive Summary, bullet 1. https://hmacademy.com/insights/strategy-catalyst/care-delivery/redesigning-throughput-and-flow-getting-patients-to-the-right-level-right
23 Learners must meet eligibility criteria to sit for applicable certification exams.
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